Aaliyaan Chaudhary, champion of Fiverr and superseller, answers three frequently asked Fiverr questions. His responses will clear a lot of uncertainty about Fiverr, commands and Gigs.
1- What if the order is canceled by the customer. Is this impacting the GIG? If so, how can you recover from this setback?
Answer: When it comes to a gig ranking, cancelation has the greatest impact. Unless you don't monitor cancelation within 60 days, your gig will finally start to look for low sales and might not come back again.
2- All of a sudden, GIG views go down and orders stop coming. Why does this happen?
Answer: A Gig’s performance is no more based on lifetime stats. Only stats from last 60 days count. A Gig with 10k positive reviews may show on the third page versus a gig with 100 positive reviews if that gig is performing better than yours. Gig ranking is also not permanent anymore.
Gigs keep on shuffling around based on their 60 days performance and competition. Hence, Working on Fiverr is a continuous effort now in order to survive and sustain.
3- How to recover from negative feedback on a GIG?.
Answer: If a gig is receiving positive feedbacks regularly, negatives don’t really impact the performance. In fact, few negatives are better to make a gig look more natural. Never ever try to get rid of negative feedback by contacting the buyer unless you wish to receive an account warning.
To get rid of negative feedback, go through Customer Support if you want to try it.
